These Dovito Lab Terms of Service (these "Terms") are a binding contract between Dovito® Business Solutions, Ltd., a Colorado limited liability company, 508 Main Street, Windsor, Colorado 80550 ("Dovito," "we," or "us"), and the person or business that uses a Lab Product ("you").
PLEASE READ SECTION 19. IT REQUIRES DISPUTES TO BE RESOLVED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS, AND WAIVES JURY TRIALS AND CLASS ACTIONS. YOU MAY OPT OUT WITHIN 30 DAYS AS DESCRIBED IN SECTION 19.6.
1.1 How You Accept. You accept these Terms when you create an account, start a subscription, make a purchase, install a Lab Product, or use a Lab Product. If you do not agree, do not use the Lab Products.
1.2 Who May Use the Lab Products. You must be at least 18 years old. If you use a Lab Product for a business, you represent that you have authority to bind that business, and "you" means that business.
1.3 Other Documents. The Privacy Policy at dovito.com/legal/privacy and the Acceptable Use Policy at dovito.com/legal/aup are part of these Terms. Systematics, Dovito's software platform at app.dovito.com, is governed by the Systematics Terms of Service at dovito.com/legal/systematics-terms and not by these Terms. If you have a signed agreement with Dovito that covers a Lab Product, that agreement controls where it conflicts with these Terms.
"Lab Products" means the software products that Dovito offers at dovito.ai and its subdomains, including Dovito PDF, Dovito Canvas, and any other product listed there, in their web, desktop, and mobile versions, together with the idea board, documentation, and related features. Each Lab Product is offered with the features and limits described on its product and checkout pages when you start using it or buy it.
3.1 Sign-In. Some features work without an account. Other features require you to sign in with a Dovito account. You will provide accurate information and keep it current.
3.2 Credentials. You are responsible for keeping your credentials confidential and for all activity under your account. Notify us at legal@dovito.com of any unauthorized use.
4.1 Your License. Subject to these Terms and payment of applicable Fees, Dovito grants you a non-exclusive, non-transferable, non-sublicensable license to access and use the Lab Products, and to install the desktop and mobile versions on devices you own or control, for your personal use or your internal business use. The Lab Products are licensed, not sold.
4.2 Restrictions. You will not, and will not allow anyone to: (a) sell, resell, rent, sublicense, or provide a Lab Product to third parties, except through a sharing feature we provide; (b) copy, modify, or create derivative works of a Lab Product; (c) reverse engineer, decompile, or attempt to discover source code, models, or prompts, except as law expressly permits despite this restriction; (d) access a Lab Product to build a competing product or to copy its features or design; (e) circumvent plan limits, billing, license checks, security, or access controls; or (f) interfere with or disrupt a Lab Product or others' use of it.
4.3 Updates. We may update the Lab Products, including automatically. An update may add, change, or remove features. You may need to install an update to keep using a Lab Product.
4.4 Open-Source and Third-Party Components. The Lab Products include open-source and third-party components. Each is licensed to you under its own license, which is included with the software or in its documentation, and that license controls your use of that component.
5.1 Free and Paid Plans. Each Lab Product may have a free plan and one or more paid plans. "Fees" means all amounts payable for a paid plan. The price and billing period of each paid plan are shown at checkout.
5.2 Authorization. By providing a payment method, you authorize Dovito and its payment processor, Stripe, to charge all Fees and taxes to that payment method when due, including recurring charges, without further approval.
5.3 Automatic Renewal. PAID PLANS RENEW AUTOMATICALLY AT THE END OF EACH BILLING PERIOD, MONTHLY OR ANNUAL AS YOU CHOSE AT CHECKOUT, FOR THE SAME PERIOD AND AT THE THEN-CURRENT PRICE, UNTIL YOU CANCEL. If a paid plan begins with a free trial that requires a payment method, THE TRIAL CONVERTS TO A PAID PLAN AT THE END OF THE TRIAL PERIOD, AND WE CHARGE YOUR PAYMENT METHOD THE PRICE SHOWN AT CHECKOUT, UNLESS YOU CANCEL BEFORE THE TRIAL ENDS.
5.4 Cancellation. You can cancel at any time online in your account's billing settings, or by emailing support@dovito.com. Cancellation takes effect at the end of the current billing period, and you keep the paid features until then. After that, your account moves to the free plan.
5.5 Refunds. FEES ARE NON-REFUNDABLE, including for partial billing periods and unused features, except: (a) as required by law; (b) if we discontinue a Lab Product or remove a material feature of your paid plan during a period you have paid for, in which case you may cancel and receive a pro-rata refund for the unused part of that period; or (c) where Dovito decides, in its sole discretion, to issue a refund or credit.
5.6 Price Changes. We may change prices by giving at least 30 days' notice by email or in the Lab Product. New prices apply from your next billing period after the notice period. If you do not agree, you may cancel before the change takes effect.
5.7 Taxes and Failed Payments. Fees exclude taxes, which you are responsible for, other than taxes on Dovito's net income. If a payment fails, we may retry the charge and may suspend paid features until payment is made.
5.8 Billing Disputes. You must notify us of any billing dispute within 30 days after the charge. You will contact us before initiating a chargeback.
6.1 Ownership. You own the files, documents, boards, comments, and other content you create in or bring to a Lab Product ("Your Content"). Dovito claims no ownership of it.
6.2 Where Your Content Is Processed. Some Lab Products process Your Content on your device. Your Content leaves your device when you use a feature that sends, shares, stores, synchronizes, or analyzes it, such as a signature request, a shared board, cloud storage, or an AI feature.
6.3 License to Dovito. You grant Dovito and its service providers a worldwide, non-exclusive, royalty-free license to host, copy, transmit, process, and display Your Content only as needed to provide, secure, and support the features you use.
6.4 Sharing. If you share a link, a board, or a document, anyone who has the link or the access you grant may view, comment on, or change Your Content as the sharing setting allows. You are responsible for what you share and with whom.
6.5 Your Responsibilities. You are responsible for the accuracy and legality of Your Content, for having the rights to use it, and for keeping your own backup copies. Do not put protected health information, payment card data, government identification numbers, or other data subject to special legal requirements into a feature that sends Your Content to our servers.
6.6 Deletion. You may delete Your Content from our servers using features in the Lab Product or by request to support@dovito.com. We delete Your Content held on our servers within 90 days after your account is closed, except copies in backups, which are overwritten in the ordinary course, and copies we must keep by law.
Dovito PDF lets you sign documents and send them for electronic signature. You are responsible for the content of documents you send, for deciding whether electronic signature is appropriate and legally effective for each document, for verifying signers' identities where it matters, and for any consent to electronic records that applicable law requires. Some documents, such as wills, certain real estate and family law documents, and documents requiring notarization or witnessing, may not be validly signed electronically. Documents sent for signature are stored on our servers so the signer can reach them through a link that expires. Dovito is not a party to documents signed through a Lab Product.
8.1 Output. Some Lab Products include features that use AI models, including third-party models. AI output is generated automatically, can be inaccurate, incomplete, or inappropriate, and may be similar to output generated for others. YOU ARE RESPONSIBLE FOR REVIEWING AI OUTPUT BEFORE RELYING ON IT OR SHARING IT.
8.2 No Training. Dovito does not use Your Content to train AI models made available to others, and uses third-party AI providers only under commercial terms that prohibit them from training their models on Your Content. Third-party AI providers may retain inputs for a limited period for abuse monitoring under their terms.
9.1 Public Submissions. The idea board lets you post ideas and vote on them. What you post there is public. Do not post confidential or personal information.
9.2 License. You grant Dovito a perpetual, irrevocable, worldwide, royalty-free license to use, publish, and build on any idea, suggestion, or feedback you give us, without payment or obligation to you. We may remove any post.
You will comply with the Acceptable Use Policy and all applicable laws. You will not use a Lab Product to create, store, or share content that is unlawful, infringing, fraudulent, or harmful, to forge or falsify a document or a signature, or to remove or alter a security feature, signature, or certification in a document without the right to do so.
11.1 Tools, Not Advice. The Lab Products are software tools. They are not legal, tax, accounting, financial, engineering, architectural, land surveying, or compliance advice, and Dovito is not an engineering firm, a surveying firm, a law firm, or an accounting firm.
11.2 Verify Before You Rely. Measurements, calculations, coordinates, areas, closures, legal descriptions, redactions, conversions, comparisons, and other results produced by a Lab Product can contain errors. YOU ARE RESPONSIBLE FOR INDEPENDENTLY VERIFYING EVERY RESULT BEFORE YOU RELY ON IT. If a result will be signed, sealed, certified, filed, or recorded by a licensed professional, that professional is solely responsible for checking and approving it under the standards of the profession.
11.3 Redaction and Security Features. A redaction, password, or permission setting reduces risk and does not guarantee that information cannot be recovered. Check each document before you send it.
11.4 File Compatibility. The Lab Products read and write file formats created by others. We do not warrant that every file will open, display, convert, or save without change or loss. Keep the original of every file.
11.5 Other Companies' Names. Adobe, Acrobat, Bluebeam, Miro, AutoCAD, Carlson, and other product names belong to their owners. Dovito is not affiliated with, endorsed by, or sponsored by them.
Products and features labeled preview, beta, or early access are provided "as is," may be changed or discontinued at any time, and may lose data. Our total liability for them is limited to $100.
A Lab Product may connect to products and services that Dovito does not provide. Your use of them is governed by your agreement with their providers. Dovito does not control them and is not responsible for their availability, security, accuracy, or changes.
Dovito and its licensors own the Lab Products, including their software, designs, content, and trademarks, and all improvements to them. These Terms do not transfer any ownership to you. Dovito reserves all rights not expressly granted.
15.1 By You. You may stop using the Lab Products at any time, and may close your account by request to support@dovito.com.
15.2 By Dovito. We may suspend or end your access immediately, with notice where practicable, if you fail to pay Fees when due, if we reasonably believe your use violates these Terms or the law or poses a security risk, or if a provider or the law requires it. We may end a Lab Product or your account for any other reason on 30 days' notice, and in that case we will refund prepaid Fees for the unused part of any period you have paid for.
15.3 Effect. When these Terms end, your license ends. Sections 5.5, 5.8, 6.3 as needed to complete deletion, 6.6, 9.2, 11, 14, 15.3, and 16 through 22 survive.
EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE LAB PRODUCTS, AI FEATURES, AND THIRD-PARTY SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOVITO DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY, AND ANY WARRANTY THAT THE LAB PRODUCTS WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT FILES OR DATA WILL NOT BE LOST OR CHANGED. We do not provide a service-level commitment under these Terms. Some laws do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.
17.1 Excluded Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOVITO WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, SAVINGS, OR GOODWILL, LOSS OR CORRUPTION OF FILES OR DATA, COST OF SUBSTITUTE PRODUCTS, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE LAB PRODUCTS, UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THEIR POSSIBILITY.
17.2 Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOVITO'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE LAB PRODUCTS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO DOVITO FOR THE LAB PRODUCT THAT GAVE RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE FIRST EVENT GIVING RISE TO LIABILITY, AND (B) $100.
17.3 Exceptions. Sections 17.1 and 17.2 do not limit liability for fraud, gross negligence, or willful misconduct, or liability that cannot be limited by law. Some laws do not allow the limitation of certain damages, so some of these limits may not apply to you.
17.4 Basis of the Bargain. The Fees reflect the allocation of risk in Sections 11, 16, and 17, which apply even if a limited remedy fails of its essential purpose.
To the extent permitted by law, you will defend Dovito, its affiliates, and their owners, officers, employees, and contractors against any third-party claim, and pay all resulting damages, settlements, and reasonable costs and attorneys' fees, arising out of or relating to: (a) Your Content; (b) documents, signature requests, boards, and links you send or share; (c) your reliance on a result in breach of Section 11.2; (d) your breach of these Terms; or (e) your violation of law or third-party rights.
19.1 Talk to Us First. A party with a dispute arising out of or relating to these Terms or the Lab Products, including their formation, interpretation, or validity (a "Dispute"), will give the other written notice that describes the Dispute and the relief sought. Send notice to Dovito at legal@dovito.com. The parties will try in good faith to resolve the Dispute within 30 days after the notice.
19.2 Binding Arbitration. Any Dispute not resolved within 30 days after the notice will be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA") before a single arbitrator. If you use the Lab Products for personal purposes, the AAA Consumer Arbitration Rules apply, the AAA rules govern the payment of arbitration fees, and any hearing will take place by video conference or in the county where you live. Otherwise, the AAA Commercial Arbitration Rules apply and the arbitration is seated in Weld County, Colorado, with hearings by video conference where the arbitrator permits. The arbitrator will apply Colorado law and these Terms and may not award damages excluded by Section 17. Judgment may be entered in any court with jurisdiction. The Federal Arbitration Act governs this Section 19. The arbitrator decides questions of arbitrability, except that a court decides the validity and scope of Section 19.4.
19.3 Exceptions. Either party may bring an individual action in small claims court, and may seek temporary or preliminary equitable relief in court to protect its intellectual property or confidential information or to prevent irreparable harm.
19.4 Jury and Class Waiver. EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Disputes will be resolved only on an individual basis. If this Section 19.4 is found unenforceable as to a Dispute, that Dispute will proceed in court under Section 20 and not in arbitration.
19.5 Time Limit. To the extent permitted by law, any claim must be brought within one year after the claiming party knew or reasonably should have known of it.
19.6 Your Right to Opt Out. You may opt out of Sections 19.2 and 19.4 by emailing legal@dovito.com within 30 days after you first accept these Terms, with your name, the email address on your account, and a statement that you opt out of arbitration. If you opt out, Section 20 applies to all Disputes.
These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-laws rules, and by the Federal Arbitration Act as to Section 19. For any matter permitted in court, the parties submit to the exclusive jurisdiction of the state courts located in Weld County, Colorado, and the United States District Court for the District of Colorado. If you use the Lab Products for personal purposes, nothing in these Terms removes a protection that the law of the place where you live gives you and that cannot be waived by contract.
We may update these Terms. We will give at least 30 days' notice of a material change by email to the address on your account or in the Lab Product, and the updated Terms will state their effective date. Changes do not apply retroactively and do not apply to Disputes that arose before the effective date. By continuing to use the Lab Products after the effective date, you accept the updated Terms. If you do not agree, you may cancel before the effective date. Changes required by law or that address new features may take effect sooner.
22.1 Assignment. You may not assign these Terms without our written consent. We may assign these Terms to an affiliate or to a successor in a merger, acquisition, reorganization, or sale of assets.
22.2 Notices. We may give notices by email to the address on your account or in the Lab Product. You must send legal notices to 508 Main Street, Windsor, Colorado 80550, with a copy to legal@dovito.com.
22.3 Force Majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including outages or changes of hosting, AI, or third-party service providers. This does not excuse payment obligations.
22.4 Export and Sanctions. You will comply with U.S. export control and sanctions laws and will not use the Lab Products in, or for any person in, an embargoed country or on a restricted-party list.
22.5 Entire Agreement. These Terms, with the Privacy Policy, the Acceptable Use Policy, and any order you place, are the entire agreement about the Lab Products and supersede prior agreements about them, subject to Section 1.3.
22.6 Severability and Waiver. Unenforceable provisions will be enforced to the maximum extent permissible and reformed to the minimum extent necessary, and the rest remain in effect. A waiver must be in writing. Failure to enforce a provision is not a waiver.
22.7 Interpretation. "Including" means "including without limitation." Headings are for convenience only.
22.8 Electronic Communications. You consent to receive agreements, notices, and records electronically, which satisfy any requirement that they be in writing.
22.9 No Third-Party Beneficiaries. Except under Section 18, there are no third-party beneficiaries.
Dovito® Business Solutions, Ltd. 508 Main Street, Windsor, Colorado 80550 legal@dovito.com
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